Terms & Conditions

1. Use of Website

• Use this website only for lawful business purposes.
• Do not copy, misuse or republish any content without permission.
• We may update, modify or remove website content anytime.

2. Product Information

• Product GSM, size, finish and color are for general reference.
• Actual product details may vary due to supplier or manufacturing changes.
• Customers must verify all important details before confirming an order.

3. Pricing & Quotations

• Prices may change based on market fluctuations.
• Quotations are valid only for the period mentioned.
• Taxes, delivery and packaging charges may apply separately.

4. Orders & Confirmation

• Orders must be confirmed by WhatsApp, email or purchase order.
• Changes are allowed only before dispatch.
• Custom-size or special orders cannot be cancelled after processing starts.

5. Payment Terms

• Payments may be in advance or as mutually agreed.
• Delayed payments can affect dispatch timelines.
• Available payment modes will be shared during confirmation.

6. Delivery & Shipping

• Delivery depends on stock, order size and transport factors.
• Delays caused by transporters are beyond our control.
• Damage must be reported immediately upon receiving the goods.

7. Returns, Replacements & Claims

• No returns for custom-size, cut-to-size or special orders.
• Complaints must be reported within 24–48 hours with proof.
• Replacement or resolution is provided after verification.

8. Limitation of Liability

• We are not responsible for any direct or indirect loss from website or product misuse.
• Our liability is limited to the value of the purchased product only.

9. Intellectual Property

• All website content belongs to Sonali Enterprises.
• Unauthorized copying, editing or publishing is prohibited.

10. Privacy & Data Protection

• We follow safe data storage practices.
• Your information is used only for service and communication.
• We do not sell or share data with third parties for marketing.

11. Updates to Terms

• These terms may be updated anytime based on business or legal needs.
• Continued use means you accept the updated terms.

12. Contact Information

Sonali Enterprises
📞 Phone: 9599666254
📧 Email: sonalienterprises11@yahoo.in
📍 Address: Plot No. 77, Bakoli Industrial Area, Near Palm Green Resorts and Hotels,
Delhi, New Delhi – 110036